Testimonials

Best Asset

"Kyla has been BC Manager for a few years now and has always displayed professionalism and knowledge in helping the BC. Whilst some owners can be hard to deal with Kyla has shown customer service of a very high standard. The company has systems in place to make accounting a breeze. Kyla is the best asset a BC could have. She is highly recommended."

Geoff Lightfoot.

The Moroccan. 59 Lots

Outstanding

"Kyla Smith has proven to be very professional and supportive to our Body Corporate. Her ability to handle distinct situations proactively and with positive outcomes is outstanding. The company's team has always been available and helpful with any of our enquiries and requirements. Pleasure to work with!"

Sonia Navarro.

Meadow Peak. 139 Lots

Integrity

"I have had experience with many Body Corporate's over my 54 years in business, Kyla Smith is the epitome of excellence. Kyla has Body Corporate knowledge far in excess of her peers, is of undoubted integrity, she is thorough and thinks very laterally. I cannot fault Kyla Smith, she comes highly recommended."

Steve Goodman.

Meadow Peak. 139 Lots

Trusted Advisor

"I am the long standing Chairman of a 100+ lot residential scheme and have sat and run Committees for very large organisations most of my working life.

Kyla Smith has seen our body corporate through very turbulent times with difficult owners and was at all times a trusted advisor to the Committee. Kyla and her assistant provide exceptional customer service and nothing is too much trouble.

We are extremely satisfied with the quality of all aspects of their body corporate management. It is a pleasure to read the Minutes which are prepared on time and without fault or need for amendment.

Kyla has an intimate knowledge of body corporate legislation. They have efficient systems in place for accounts payable and levy collection which means that as Chairman I don’t need to worry. I strongly recommend Kyla and her team to any scheme looking for new management."

Rodney Brutlag.

Meadow Peak. 139 Lots

Service with a Smile

I have being dealing with Kyla Smith as the resort strata manager for a number of years now, and greatly appreciate the clear and helpful advice offered on regular occasions. All the staff I have dealt with at the company are friendly and willing to assist. It makes a huge difference when you ring with an issue or problem and the team are able to help you find a suitable solution. Service with a smile is such a pleasure.

Brett.

Enderley Gardens

Project Completion

"...It was as a direct result of Kyla’s guidance that the Body Corporate and resident managers knew what needed to be done, how to do it and the regulations and laws that had to be met to ensure the owners of units and the private property abutting the complex contributed to their share of the costs. She assisted with further advice and guidance when the BC ran into road blocks. The project is now complete and I feel that if it has not been for the actions of Kyla the project would still be stalled."

Rob Shortridge.

Harbour Landing. 69 Lots

Efficient

I would like to pass on my appreciation for Kyla Smith who attended this meeting. Kyla was very professional and obviously knows her role and I am sure the Body Corporate members were surprised how efficient she was managing this process. This was the quickest meeting ever held since I have attended these Body Corporate meeting. Well done Kyla on your professional and knowledgeable approach to that role.

K Jaeger-Hunt

Liberty. Main Beach

Energy

"Over the past months our Strata Committee has struggled with progressing (and finalising) a major refurbishment project. With time running out to ensure that our members were given the fullest of facts before participating in an EGM vote and ensuring that the work could be done in the limited window of opportunity, Kyla stepped in to bring all facets of the decision-making processes together, follow up with the Project manager, liaise with the Committee, gather the budget information, ensure that the budget figures were available, prepare the draft agenda for the EGM and get everything completed in the most limited of timeframes. Her knowledge, professionalism, energy, commitment, negotiating skills were impeccable. Simply stated we would not have achieved that result without her"

John Ireland.

Surfers Century Chairman. 139 Lots

Problem Solving

When Kyla Smith became our new strata manager, we had many problems and it is a credit to her for her dedication and knowledge in solving them for us. Over the past 9 years working with Kyla her friendliness, everlasting advice and never-ending solutions to our many uncooperative owners and their tenants is why I would definitely recommend renewal for another 2 years.

J Rosser.

Paradise Gardens

Testimonials

Best Asset

Outstanding

Integrity

Trusted Advisor

Service with a Smile

Project Completion

Efficient

Energy

Problem Solving

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